At Muskaan Designer Jewellery, every piece is crafted with care and attention to detail. To maintain this quality and ensure a smooth delivery experience, we have a simple confirmation process for all Cash on Delivery (COD) orders.
This policy helps us prioritize genuine orders, reduce cancellations, and serve our customers better.
Why is COD Confirmation Required?
Due to a high number of unconfirmed or fake COD orders, we require a small security deposit. This ensures:
- Faster order processing
- Reserved inventory for serious buyers
- Reduced last-minute cancellations
- Better service for all customers
This step allows us to maintain quality and reliability across every order.
Security Deposit Details
- A 5% deposit of your total order value is required for all COD orders
- The deposit confirms your order and initiates processing
- The remaining amount is payable at the time of delivery
✔ No hidden charges
✔ 100% transparent process
How to Confirm Your COD Order
Follow these simple steps:
- Place your order on our website
- Contact us on WhatsApp: 9654827607
- Our team will share secure payment details
- Pay the 5% deposit
- Receive your order confirmation instantly
Once confirmed, your order is prepared and dispatched on priority.
Refund & Adjustment Policy
- If you decide to cancel before dispatch, the deposit non-refundable (to cover handling and processing costs)
- In case of any issue from our side, we ensure a fair resolution
Important Notes
- Orders without deposit confirmation will not be processed
- Our team may reach out for verification before dispatch
- Please ensure your contact details are correct to avoid delays
Need Help?
We’re here to assist you at every step.
📱 WhatsApp Support: 9654827607
💬 Quick response | Easy process | Friendly support
Our Promise
At Muskaan Designer Jewellery, we value your trust. This policy is designed to protect both our customers and our brand, ensuring a smooth and secure shopping experience every time.